Last Updated: 10-05-2025
Welcome to Insighte. By accessing or using our website, mobile app, or services, you agree to these Terms & Conditions. Please read them carefully to understand your rights and responsibilities.
1. Acceptance of Terms
By registering on Insighte or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue using our services.
2. Eligibility
You must be 18 years or older and the parent or legal guardian of the child receiving services.
Schools, institutions, and professionals using our services must ensure that all information shared is accurate and authorized.
3. Scope of Services
Insighte offers a range of child mental health and inclusive education services, including:
Child counselling and therapy (online and offline)
Shadow teacher / learning support assistant services
Homecare therapy including special education, play-based support, remedial sessions, and behaviour therapy
School inclusion programs and audits
Training programs for parents, educators, and therapists
4. Child Safety & Privacy
Your child’s safety and well-being are our top priority:
We collect only the information necessary to provide care.
All session details, reports, and assessments are confidential and shared only with authorized parents or guardians.
In cases where there is imminent risk of harm to the child or others, we may share relevant information with guardians or authorities to ensure safety.
5. Data Protection
All personal data is securely stored and protected using encryption and restricted access.
Parents have the right to view, update, or request deletion of their child’s information.
We comply with industry best practices for handling sensitive child-related data.
6. Payments & Refunds
Pricing for services is shared transparently during onboarding.
Payments can be made via UPI, cards, net banking, or wallets.
Refunds, if applicable, are processed based on Insighte’s refund policy and communicated clearly before service initiation.
7. Transportation & Service Delivery
For homecare therapy and shadow teacher services, our specialists may travel to your location.
Travel costs are included unless otherwise specified during onboarding.
We ensure seamless replacements if a therapist or educator is unavailable to avoid disruption.
8. User Responsibilities
When using Insighte’s services, you agree to:
Provide accurate, complete, and updated information.
Respect the privacy and professionalism of therapists, educators, and counsellors.
Use content and resources provided by Insighte for personal, non-commercial purposes only.
9. Intellectual Property
All content on Insighte’s platform — including reports, assessments, resources, logos, and guides — is the intellectual property of Insighte. Unauthorized reproduction, distribution, or modification is prohibited.
10. Limitation of Liability
While we strive to provide high-quality care, Insighte does not guarantee specific outcomes.
We are not liable for indirect, incidental, or consequential damages arising from service use.
Services are support-focused and should not replace medical advice from licensed healthcare providers where required.
11. Changes to Terms
Insighte may update these Terms & Conditions from time to time. Updated versions will be posted on our website, and continued use of services will constitute acceptance of the revised terms.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Bangalore, Karnataka.
13. Contact Us
If you have questions about these Terms or our services, you can reach us at:
📧 Email: care@insighte.in
📞 Phone: +91 80500 72920
